Check out our tips and topics to learn about common scams and other consumer issues. Stay Connected with NYCDCA: For Consumers & Workers File a Consumer Complaint File a Workplace Complaint Avoid Scams Search for a DCA Licensee If you have not heard from a Division Consumer Officer within 30 days from the date on your acknowledgement letter, please feel free to contact the Consumer Officer noted on your acknowledgement letter to . Call 888-877-4894 (toll-free) for insurance help and financial services. We serve consumers, businesses, and communities through education, advocacy, and complaint resolution. Protecting your financial life can be complicated, and getting the answers you need can sometimes be frustrating. The Consumer Protection & Information Section of the RCA helps consumers resolve disputes with utility service providers. You may also contact the Department of Commerce at 651-539-1600. Then, save the completed form as a PDF and email it to ConsumerProtection@oag.ok.gov with "Complaint" in the subject line. 1525 Sherman Street, 5th . The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. If you have questions about a case or believe you may have information or a complaint related to a case handled by DOJ, please contact the Consumer Protection Hotline at 1-800-998-0700 or (608) 266-1852. Consumer affairs department policyholders interests. State Office. Delhi Office Liaison work Postal Address Insurance Regulatory and Development Authority 3rd Floor, ParisramaBhavan, BasheerBagh HYDERABAD 500 004 Ph: (040) 23381100 Fax . Consumer Helpline: (800) 203-3447 or (860) 297-3900. Albany, New York 12231-0001. If you are not sure whether the Arizona Department of Insurance is the right place for your question or problem, contact our Consumer Protection Division: Phone: (602) 364-2499 or (800) 325-2548 (in Arizona but outside Phoenix) Phone Hours: 9:00 a.m. and 4:00 p.m., Mondays through Fridays (except state holidays) Email: [email protected] Before you submit a complaint to Georgia Department of Law's Consumer Protection Division, check our list of common consumer issues in our A-Z Consumer Topics.. Before you take the time to submit a complaint to this office, identify the appropriate place to report your problem and whether Georgia Department of Law's Consumer Protection Division is the designated office to handle it. Consumer Affairs Division Arizona Department of Insurance Phone: (602) 364-2499 100 North 15th Avenue, Suite 102 Phoenix, Arizona 85007-2624 Consumers@azinsurance.gov A CONSUMER GUIDE TO THE ARIZONA DEPARTMENT OF INSURANCE OUR MISSION IS… to faithfully execute the state insurance laws in a manner that protects insurance consumers The insurance company issuing any surety bond, such as the Home Improvement Contractor bond, will also be referred to as the "surety company" or the "bond company". ©2021-2022 Florida Department of Agriculture and Consumer Services Florida Capitol — Tallahassee, Florida 32399-0800 Questions? The Division provides consumer information and investigates consumer complaints against insurance companies and producers for most types of insurance. Assistance or File a Complaint. Please feel free to contact the Consumer Services Division with general questions you have about insurance or if you have problems or complaints by email , or call 1-800 . Office of Weights and Measures. §§ 47-18-101 et seq . They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. Consumer Services The primary role of the IDOI Consumer Services Department is to protect consumers from illegal insurance practices by ensuring that insurance companies and producers that operate in Indiana act in accordance with State insurance laws. Insurers. Consumer Protection Offices. The Division strives to protect consumers and legitimate business enterprises from those who engage in illegal activity as provided under the "Tennessee Consumer Protection Act of 1977," T.C.A. The goal of the Insurance Commissioner's Consumer Services Division is to protect, advocate for and inform consumers of their rights and options when it comes to insurance. 4) If you are unable to resolve the complaint with the business directly, file a complaint with our office. Cyber Savvy Youth. Consumer Complaints | Consumer Affairs. Derek Schmidt. We work every day to educate . Connecticut - Consumer Affairs Department of Insurance. EDD Disability Insurance Scam Alert: Employment Development Department Moves to Block New Disability Insurance Fraudsters. Delhi Office Liaison work Postal Address Insurance Regulatory and Development Authority 3rd Floor, ParisramaBhavan, BasheerBagh HYDERABAD 500 004 Ph: (040) 23381100 Fax . File a consumer complaint with the Office of the Attorney General by downloading and completing the form below. Box 12030, Austin, TX 78711 | 512-676-6000 | 800-578-4677 Department of Business Affairs & Consumer Protection (BACP) Beginning Tuesday, July 6, 2021, all BACP offices are open to limited members of the public.Please be advised that masks are required in all BACP facilities and six feet of social distancing must be maintained at all times. Our dedicated and experienced staff stand ready to advocate on your behalf and assist you with resolving your insurance concerns. Set Location. Consumer Affairs Department Policyholders interests both life and non-life (Grievances, advertisements, Ombudsman etc.) Our consumer representatives can be reached at: 1-833-681-1895. Saving your location allows us to provide you with more relevant information. 1-877-MY-FL-CFO (1-877-693-5236) Insurance Assistance available 9:00 AM - 3:00 PM; Insurance Agent & Agency Licensing available 8:00 AM - 4:45 PM; Out of State Callers: (850) 413-3089 The Florida Relay Service provides communications assistance to individuals with hearing, speech or vision disabilities and can be reached by dialing 711. Contact the Department of Commerce Division of Financial Institutions' Office of Consumer Affairs by calling 1-866-278-0003 or emailing webdfi-oca@com.state.oh.us; The Division cannot provide any information as to the financial or managerial soundness of a particular institution. The Consumer Services Section of the Nevada Division of Insurance protects Nevada consumers through enforcement of Title 57 of the Nevada Revised Statutes pertaining to insurance. Consumer Protection Division. | Complaint Form. Opens In A New Window. The Department of Consumers Affairs (DCA) administers more than 3.9 million licenses in more than 280 license types including certificates, registrations and permits, from architects to accountants, dentists to veterinarians. Office of Attorney General. Office of Attorney General. To provide advocacy and public education on consumer protection issues with an emphasis on fraud and abuse. DLCA FUEL PRICE SURVEY AND RACK RATES AS OF SEPTEMBER 27, 2021. 09/28/2021. The Georgia Department of Law's Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. of Agriculture and Consumer Services. Notify the Better Business Bureau (BBB) in your area about your problem. Department of Labor. Primary Address. Florida Division of Consumer Services. COMMISSIONER'S MEMORANDUM: Act 112, Relating to Insurance Data . Licensees. Attorney General Consumer Protection Division. Consumer Complaints If you would like to report a complaint about a business, check the complaint referral table to find the government agency that regulates that business. Columbus OH 43215. Ask if the office handles the type of problem you have and if forms are provided. Call our statewide toll-free helpline. Completed motor fuels price gouging complaint forms may be sent to: Virginia Dept. Your Vehicle We regulate the state's insurance industry and respond to requests for information or assistance through the our Consumer Services Center. This agency handles consumer complaints concerning applicable regulated businesses. The Illinois Department of Insurance is here to assist. To file a consumer complaint . The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. Division of Consumer Protection. Many of us tend to judge insurance by the cost of the premium, calling five or six producers f t. Consumers. Call us from 8 a.m. to 5 p.m. Central time, Monday to Friday: 800-252-3439. We are here to serve you. Putnam County Department of Consumer Affairs Home Improvement Contractor bonds must be issued by an insurance carrier admitted by the New York Department of Insurance. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond . 120 SW . Putnam County Department of Consumer Affairs Home Improvement Contractor bonds must be issued by an insurance carrier admitted by the New York Department of Insurance. Consumer Affairs Officers serve as an unbiased resource to help consumers resolve disputes with insurance companies and insurance agents. Please include your full name, mailing address and daytime telephone number with all correspondence. 1-800-HELP-FLA (1-800-435-7352) or 1-800-FL-AYUDA (1-800-352-9832), Mon.-Fri. 8 a.m.-5 p.m. EST | LIVE CHAT Toll Free: (Florida Only) 1-800-435-7352; or All Others: (850) 922-2966. 2) Document the steps that you have taken to resolve the issue. 1-800-HELP-FLA (1-800-435-7352) or 1-800-FL-AYUDA (1-800-352-9832), Mon.-Fri. 8 a.m.-5 p.m. EST | LIVE CHAT consumer.affairs@suffolkcountyny.gov. The Consumer Affairs Division provides the public with insurance information and assistance, and investigates consumer complaints. Richmond, Virginia 23218. The South Carolina Department of Consumer Affairs ("SCDCA"/ "Department") is the state's consumer protection agency. 3) Gather supporting documents related to your claim including contracts, receipts, copies of correspondence, cancelled checks, bank statements, etc. ConsumerProtection@oag.ok.gov. Recognizing the significance of consumer protection, the Federal Insurance Office (FIO) has highlighted numerous consumer protection issues in its prior reports. Review First Help protect yourself and your loved ones from fraud. The Kentucky Department of Insurance's mission is to promote sound, competitive insurance markets; protect the public through effective enforcement and regulations; and empower the public through outreach and education. If you have questions, contact the Department of Insurance Office of Consumer Affairs by email or by phone at (800) 686-1526. Created by the Louisiana Legislature in 2015, the Office of Consumer Services assists with consumer complaints and questions. And we're here to help! Protection of insurance consumers and access to insurance are critical to the functioning of a stable and fair insurance marketplace. Wolcott B. Dunham, Jr., New York Insurance Law § 52.08[1] (1998) states in pertinent part: "New York State and the various political subdivisions within it require a bond to be obtained as a condition to both the granting of certain licenses to engage in specific businesses and the granting of a permit for a certain privileges. Insurance needs change as your life changes. That is why the DCBS Division of Financial Regulation has a dedicated team of consumer advocates who are here to help, free of charge. The division enforces the Consumer Protection Act and other statutes to help keep the Washington marketplace free of unfair and deceptive practices.The division investigates and files legal actions to stop unfair and deceptive practices, recovers refunds for consumers, seeks penalties against offending . See the six life situations to know when it's time to ask challenging questions with these Get Ready Resources from the National Association of Insurance Commissioners' consumer site, Insure Uonline.org. Complaints - California Department of Consumer Affairs. Consumers with complaints or questions about their insurance agent or company can call the department's Insurance Consumer Hotline at 800-726-7390 or visit insurance.mo.gov. Filings you do not wish to make, or that are not available, online should be submitted via mail for processing. They are required to respond to the Alabama Department of Insurance. The Consumer Affairs Division of the Ohio Department of Insurance welcomes any questions, comments or general inquiries that you may have. The Office of Consumer Services provides assistance to consumers on a wide range of insurance claims and policy issues. *E-mail us requests or questions. An Insurance Certificate for workers' compensation insurance from a private insurance carrier or the New York State Insurance Fund Office. Department of Commerce & Insurance Its mission is to efficiently and effectively encourage a fair and open market for consumer service industries.The Division of Finance regulates state-chartered banks, trust companies, consumer credit facilities, mortgage brokers, and savings and loan institutions. The following types of business are covered by this agency: From educating the public on marketplace scams prevention to advocating consumer's interest before legislative and regulatory bodies, the Division of Consumer Protection protects the interest of New York State consumers. At this time, you can file a complaint and submit applications for licensing online . Submit your complaint to your insurance company or insurance agent, agency or broker. The insurance company issuing any surety bond, such as the Home Improvement Contractor bond, will also be referred to as the "surety company" or the "bond company". Increase Font SizeFont. This Cyber Safe NJ website, maintained by the Division of Consumer Affairs, provides useful tips to help consumers take an active role in protecting themselves and their information in the online world. The North Carolina Department of Insurance pledges to seek fair treatment of all parties in insurance transactions. Department of Consumer & Business Affairs. If you are not sure whether the Arizona Department of Insurance is the right place for your question or problem, contact our Consumer Protection Division: Phone: (602) 364-2499 or (800) 325-2548 (in Arizona but outside Phoenix) Phone Hours: 9:00 a.m. and 4:00 p.m., Mondays through Fridays (except state holidays) Email: [email protected] Department of Insurance and is available online Updated: May 2016. us spend up to a quarter of our income each year on Some of insurance. The Division offers a toll-free Insurance Consumer Helpline to assist insurance consumers with insurance questions and inquiries or to file a complaint against your insurance company. Consumer affairs department policyholders interests. Consumers 800-686-1526 | Medicare 800-686-1578 | Fraud & Enforcement 800-686-1527. Consumer help. In 2019, the Office of Consumer Services recovered an additional $6.3 million for policyholders in addition to the original amounts offered to them by their insurance companies. 907-276-6222. Review the response to determine whether or not the insurance entity acting according to the terms and conditions of the insurance policy in question. Ohio Department of Insurance Consumer Affairs. Resources. If you have additional insurance-related questions or need help resolving an issue, our Consumer Service Bureau can help. The Division of Consumer Protection investigates these complaints: Consumer Complaint: (for private health insurance, life, auto, home, general liability) A consumer complaint is filed by a consumer, or their representative, who is having difficulty settling a situation with an insurance company, agent, or adjuster. To protect the public from consumer fraud. The Consumer Services staff responds to consumer needs relating to auto, health, homeowners, and life insurance; provides consumers with market assistance by helping to identify hard-to-place insurance coverage within the insurance market; and assists consumers following a . 50 West Town Street. Please feel free to contact the Consumer Services Division with general questions you have about insurance or if you have problems or complaints by email , or call 1-800 . Contact the Department of Insurance. Consumer Affairs Officers serve as an unbiased resource to help consumers resolve disputes with insurance companies and insurance agents. File a Complaint by Mail. DCA protects and serves consumers in many ways: Phone. Insurance 101. The goal of the Insurance Commissioner's Consumer Services Division is to protect, advocate for and inform consumers of their rights and options when it comes to insurance. City, county, regional, and state consumer offices offer a variety of important services. (631) 853-4600. PO Box 1163. Ask if the office handles the type of complaint you have, and if complaint forms are provided. Box 816 Hartford, CT 06142-0816 The Division of Consumer Protection investigates these complaints: Consumer Complaint: (for private health insurance, life, auto, home, general liability) A consumer complaint is filed by a consumer, or their representative, who is having difficulty settling a situation with an insurance company, agent, or adjuster. Consumer Assistance Unit. 1-800-390-2782 (outside Anchorage) They can be contacted online or via phone at: Toll-free: 1-877-881-6388. We can always be reached at 855-408-1212. Consumer fraud, as defined by Arizona law, is any deception, unfair act or practice, false statement, false pretense, false promise or misrepresentation made by a seller or advertiser of merchandise. For more information or to file a complaint, visit the RCA Consumer Protection Section's Website. The Division also encourages the development of fair consumer practices and promotes statewide consumer education. COMMISSIONER'S MEMORANDUM 2021-13H: Gender identity benefit explanations Posted on October 6, 2021. eServices. The Consumer Assistance Unit is responsible for investigating many types of insurance-related inquiries and complaints that fall within the jurisdiction of the Department of Banking and Insurance. You can report your complaint directly to that regulating agency. To file a consumer complaint . If you wish to submit your complaint form via U.S. mail, please complete, print and sign the Printable Complaint Form and submit it to: New York State Department of State. The surety bond is a license/permit bond. Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734 . The Section responds to approximately 25,000 consumer inquiries per year regarding the activities of insurance companies, insurance agents, bail agents, title agents, and other regulated entities. Ohio Department of Insurance. The insurance company must reply to the issues addressed in the Consumer Complaint and respond to the Division within 28 calendar days. Office Hours: M-F: 8:30 am - 4 pm. Yet many do not take the same care when buying insurance . Consumer Affairs. COMMISSIONER'S MEMORANDUM 2021-14LIC: Amendment to Hawaii Administrative Rules ("HAR") §§16-171-301 to 324, Miscellaneous Insurance Rules Posted on December 27, 2021. First question. Email MKD.Provider.Complaints@insurance.ohio.gov with Prompt Pay Provider Complaints. State Office. Texas Department of Insurance 333 Guadalupe, Austin TX 78701 | P.O. that we take with buying the cars we are insuring. Before filing a complaint: Important: If you did not live in Nebraska when you purchased the policy, please contact the state in which you lived at the time of purchase. The Consumer Affairs section serves as a free resource, provides general information about insurance, and responds to consumer questions and complaints. The mission of the Division of Consumer Protection is to protect, educate and represent consumers in an ever changing economy. Analysis. 99 Washington Avenue. The Consumer Affairs Division and the Insurance Market Regulation Division are essential components of the Department of Commerce & Insurance. Fax: (717) 787-8585. The Consumer Protection Division is composed of attorneys and professional staff. Connecticut - Consumer Affairs Department of Insurance 153 Market St., 7th Floor, P.O. (U.S. Virgin Islands) - Commissioner Richard Evangelista of the Department of Licensing and Consumer Affairs (DLCA) is notifying the public of its latest territory-wide fuel price survey findings that was conducted on Monday, September 27, 2021, on St. Croix, St. Thomas . Overview. Ohio Department of Insurance. The Insurance Certificate must name the Department of Consumer and Worker Protection as the certificate holder and include the Department's address: 42 Broadway, New York, NY 10004. Complete the form below to submit your comments online, or contact us at 800-686-1526.Contact our Office of Consumer Affairs for additional contact information. Consumer Affairs Department Policyholders interests both life and non-life (Grievances, advertisements, Ombudsman etc.) Third Floor - Suite 300. The Insurance Department is now partnering with the Pennsylvania Library Association. Since 1975, the County of Los Angeles Department of Consumer and Business Affairs (DCBA) has been the local consumer protection agency serving Los Angeles County. The Consumer Affairs section serves as a free resource, provides general information about insurance, and responds to consumer questions and complaints. For more you can also visit DOI's Life Insurance and Annuities page. Established in 1974, SCDCA has more than forty years of experience in protecting South Carolina consumers while recognizing those businesses that act honestly and fairly. The Division of Consumer Affairs within the Missouri Department of Commerce & Insurance (DCI) is here to help you. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education. Consumer information. The Consumer Protection and Antitrust Unit at DOJ primarily litigates cases referred by other state agencies. Requests for assistance or inquiries involving all lines of insurance (other than Managed Care medical complaints) must be submitted to our . If you would like to ask a question or inquiry about an industry we regulate you may email us at consumer.protection@state.mn.us and we will have an insurance investigator respond to you as soon as possible. ©2021-2022 Florida Department of Agriculture and Consumer Services Florida Capitol — Tallahassee, Florida 32399-0800 Questions?
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